SHIPPING
How does shipping work?
Orders before 16:00 will be shipped on the same day (except holidays).
Your order is shipped from China, it usually takes 5-10 working days.
If you haven't received the order for a long time, please contact us.
Where is my order coming from?
All orders ship from China
.
When will you ship my order?
We do our best to ship all in-stock orders within 72 business hours unless we are experiencing a high volume of orders which can happen from time to time.You can check the detailed forecast shipment date through Order details.
How long does it take to receive my order?
All orders are delivered within 5 to 10 business days.
Are there duty & custom fees associated when ordering from outside the Philippines?
Pricing for most countries already includes all duties, taxes, and fees. However, for some developing countries, additional fees might apply once your parcel arrives at your destination.
Failure to pay the required fees to release your parcel will likely result in its forfeiture, and we will not be able to issue a refund. By purchasing from us, you agree to pay any required additional duty/taxes/fees you will get charged in your country.
Where can I track my order?
You will receive an email with a tracking number when your order is shipped. Click on "View my Order" to view your tracking number.
How can I cancel the order?
If you haven't paid the order yet, you can leave it unpaid and it will be automatically canceled within 24 hours. If you've paid, you can cancel the order within 1 hour after payment.
The order cannot be canceled due to it has been shipped, you can try to submit a refund request from your Order details to ask for a refund.
Orders before 16:00 will be shipped on the same day (except holidays).
Your order is shipped from China, it usually takes 5-10 working days.
If you haven't received the order for a long time, please contact us.
Where is my order coming from?
All orders ship from China
.
When will you ship my order?
We do our best to ship all in-stock orders within 72 business hours unless we are experiencing a high volume of orders which can happen from time to time.You can check the detailed forecast shipment date through Order details.
How long does it take to receive my order?
All orders are delivered within 5 to 10 business days.
Are there duty & custom fees associated when ordering from outside the Philippines?
Pricing for most countries already includes all duties, taxes, and fees. However, for some developing countries, additional fees might apply once your parcel arrives at your destination.
Failure to pay the required fees to release your parcel will likely result in its forfeiture, and we will not be able to issue a refund. By purchasing from us, you agree to pay any required additional duty/taxes/fees you will get charged in your country.
Where can I track my order?
You will receive an email with a tracking number when your order is shipped. Click on "View my Order" to view your tracking number.
How can I cancel the order?
If you haven't paid the order yet, you can leave it unpaid and it will be automatically canceled within 24 hours. If you've paid, you can cancel the order within 1 hour after payment.
The order cannot be canceled due to it has been shipped, you can try to submit a refund request from your Order details to ask for a refund.